CUSTOMER SERVICE FORUM

Have you ever hear of that old saying "Communication is the key". Well this does have truth within the meaning. It has been proven that interaction with clients helps build a stronger customer relationship than just providing a service taking payments each month. We have the ability to send messa

It would be wonderful to stay open 24/7 but this would also mean that someone is available to assist clients which in not always possible. By setting business hour you provide yourself to close and prepare for the next day so you are refreshed and energized for the next day of work. A few things

Customer service is the provision of service to customers before, during and after a purchase. Addressing clients technical needs is important and will play a significant role if clients wish to continue using your service. As you will discover all clients will not have the same understand of the